SubHero - Increased errors in project creation and configuration changes in US-East-2 and AP-Northeast-1 – Incident details

All systems operational

Increased errors in project creation and configuration changes in US-East-2 and AP-Northeast-1

Resolved
Partial outage
Started about 1 month agoLasted about 2 hours
Updates
  • Resolved
    Resolved

    This issue has now been resolved and projects have returned to normal.

  • Monitoring
    Monitoring

    Projects have recovered and capacity has been restored. All previously affected regions have been re-enabled, and we will continue to monitor to ensure stability.

  • Update
    Update

    Capacity has been freed, and the regions have been re-enabled. The team is currently working on resolving any failed project starts, resizes, restarts, or other configuration changes during this event.

  • Update
    Update

    US-East-2 and AP-Northeast-1 have been disabled for project creation and configuration change actions, and the team is currently working to free additional capacity in these regions.

  • Identified
    Identified

    We are seeing new project creation, resize requests, and project restart failures due to capacity issues in us-east-1. We are disabling project creation, project resize actions, and project restarts in these regions.

    We have already reached out to our provider for additional capacity, and will update here as we have additional information.